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Training

APEX/Guidewire Training

iStaff Pros now offers APEX/Guidewire hands-on training! Because we know how vital quality training is to the growth of your business, we offer in-depth training for new hires as well as existing staff members, on the latest systems and updates. Find valuable resources and connect your staff members with our expert trainers to elevate your business!

Improved Customer Experience

CSR’s will expand their knowledge of current systems and gain confidence in their ability to provide outstanding customer service.

Increased
Productivity

Our training includes tips and best practices for navigating APEX systems as well as maintaining an organized workspace. We help CSR’s develop habits that help improve productivity each day.

Additional
Resources

Because we provide support during and after training, we are available to assist with further questions and continue to provide resources to help your CSR in their role.

Our Training Sessions include the following:

  • Policy Center Navigation
  • APEX Efficiency & Alerts
  • Billing
    (Commercial Included)
  • Commercial Servicing
  • Evidence of Insurance for Home
    and Auto
  • Service Ops & Using Chat
  • State Specific Alerts & Policies (i.e. CEA, CA Fairplan, Flood, etc.)
  • Multi-Policy Discounts
  • Quoting
  • Option for Group or 1-on-1 Training
  • Slack: Access to Trainers for up to 3 months & Access to Slack for 1 year
  • Plus much more…
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Proud To Be A Veteran-Owned Business

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Contact Info

My Location

iStaff Pros Inc.
27412 ENTERPRISE CIRCLE WEST,  STE. 201
TEMECULA, CA. 92590

951-200-5523

info@istaffpros.com

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