With over 15 years of insurance industry experience, iStaff Pros understands the real challenges insurance agencies and district offices face when it comes to hiring, training, and retaining quality staff.
We specialize exclusively in recruiting, training, and staffing for the insurance industry, bringing a consultative, hands-on approach that starts with listening. We take the time to understand the unique needs of your agency or district so we can deliver solutions that actually work—not one-size-fits-all staffing.
Our mission is simple: help you grow without the constant burden of hiring and training. From experienced Remote CSRs to structured training and direct placement support, we provide reliable, insurance-savvy talent so you can stay focused on serving clients and building your business.
At iStaff Pros, we don’t just fill roles—we become a trusted staffing partner. That’s the difference your business deserves.
Running an insurance agency or district office comes with enough challenges—staffing shouldn’t be one of them.
At iStaff Pros, we specialize exclusively in the insurance industry. That means we understand your workflows, your systems, and the urgency behind finding the right people—not just available ones.
Our goal is simple: remove the burden of hiring, training, and short-term coverage so you can stay focused on growing your business.
We support agencies and districts by providing:
Experienced Customer Service Representatives for temporary or ongoing support
(maternity leave, extended absences, vacations, unexpected turnover, or overflow)
In-office and remote staffing solutions including CSRs, Producers, and support staff
Turn-key recruiting and training for growing agencies that don’t have the time or resources to manage hiring internally
Because we live and work in the insurance space, we know where to find qualified talent and how to match them to your specific needs. Whether you need short-term coverage or a long-term team member, iStaff Pros delivers reliable, insurance-ready solutions you can trust.
Learn more about our programs and see how iStaff Pros can support your agency or district.
🔹 Remote CSR Support
Flexible, insurance-trained service staff ready to support your agency
🔹 Direct Placement Recruiting
Producers, CSRs, and support staff matched to your needs
🔹 Insurance-Specific Training
Practical training that helps teams hit the ground running
🔹 Temporary & Growth Coverage
Support during leaves, transitions, and expansion
After serving in the United States Air Force in 2016, Jason launched iStaff Pros. His goal was to always help insurance agents find the best solutions for their staffing needs. Built on his passion for exceeding expectations, his leadership and overall vision has made iStaff Pros the #1 staffing firm for the insurance industry!
Posted on Nichole EdraosTrustindex verifies that the original source of the review is Google. I had the pleasure of working with Stacy Contreras as part of iStaff Pros onboarding process. She's has a wealth of knowledge, and makes herself available for ad-hoc questions for months after the initial training. It feels good to not have to bug my colleagues for simple questions. Highly recommended, and great for my agency manager as well! Thanks Stacy!Posted on Alex ManriqueTrustindex verifies that the original source of the review is Google. After 8 years of hiring team members for our insurance agency, the struggle to find viable candidates, review resumes, schedule interviews, verify references, I have always found it challenging, time consuming, and unbearable. Working with Jason to add a new rockstar to my team was seamless, painless and a positive experience. I will only use Jason going forward to expand my team. 1000% the best way to hire!Posted on Macy GrantTrustindex verifies that the original source of the review is Google. iStaff is an amazing company with incredible CSR's!!Posted on Mason CamposTrustindex verifies that the original source of the review is Google. If you are looking to hire a remote insurance CSR, then I highly recommend going through iStaff Pros. They are very easy to work with and the CSR I hired through them has been super helpful! 10/10Posted on TheInsuranceStoreTrustindex verifies that the original source of the review is Google. Jason Taticzek and his team at iStaff Pros were professional, responsive, and understood our hiring needs. They provided highly qualified candidates, making the process seamless and saving us time. Thanks to their expertise, we’re building a strong team. We highly recommend them and would work with them again.Posted on Erica MorrisonTrustindex verifies that the original source of the review is Google. iStaff Pros has been a lifesaver! I initially started with them to fill a gap while trying to find a replacement Customer Service Rep, but as soon as I starting working with my iStaff CSR, I decided to keep her! She is amazing and gets more work done in a 1/2 day than my CSR used to do in a whole day. Jason is super responsive, helpful, and easy to work with. I have tried other VA companies in the past, but none have been near as good as my experience with iStaff Pros.Posted on Alexa WooTrustindex verifies that the original source of the review is Google. Jason and his team are great. iStaff Pros has provided us with amazing additions to our office staff and we are so thankful that they do the tough work (finding candidates, training, etc.) We are so thankful for iStaff!Posted on Elizabeth HeadTrustindex verifies that the original source of the review is Google. iStaff has been a lifesaver for my business. Our remote CSR hit the ground running on day one and required only agency specific training. Our CSR is friendly, knowledgeable and productive. Our clients love her and the rest of my staff appreciate having such a reliable and valuable member of the team. iStaff management has been incredibly easy to work with and really took the time to understand the specific needs of our agency and found the perfect fit for us. My only regret is not hiring from them sooner.Posted on Cynthia PaloianTrustindex verifies that the original source of the review is Google. iStaff Pros has exeeded my expectations. The team was professional, responsive, and genuinely cared about finding the right fit for my insurance agency. The staff person they paired me up with is knowledgeable and has a GREAT personality, which is great for my customers.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more